Industry Tips

Ever since the first call center started its operations in the Philippines in 1992, the industry significantly contributed to the country’s Gross Domestic Product (GDP). At present, 1.4 million Filipinos are currently employed in the industry, according to the Contact Center Association of the Philippines (CCAP). No wonder the Call Center Industry remains to be the ‘sunshine industry’ through the years.

“How to increase traffic to your website?”

HR challenges are very common in a company. These challenges are consist of different and very broad areas. HR or Human Resource Management is critical and has a big role in every organization. Of course, as HR, you are responsible for the welfare, efficiency, and engagement of the whole employees.

Gone are the days where paper vouchers or coupons offering as much as 50% discounts. If you're an entrepreneur, marketer or even HR professional looking for effective and easy to administer rewards for your employees, you must now think digital.

Check out these trends that help drive customer loyalty.