How to sign up to the Non-CVV Code Conversion site from the Pluxee app?

  1. On the homepage, open the sidebar menu and select ‘Gift Code Conversion’ 
  2. Choose ‘Pluxee Gift’ 
  3. Click the hyperlink that says “here” to convert a non-CVV code (this opens an external website).
    • Sign up / New to the site:
      1. Sign up on the website using the same email registered in the Pluxee PH app.
      2. Enter the OTP sent to the registered email.
      3. Create a password and provide a name and mobile number.
    • Login / Existing:
      1. Enter the same email registered in the Pluxee app
      2. Enter the OTP sent to the registered email address
  4. If the site has been used before, click Log In and enter the same email registered in the Pluxee PH app.  
  5. Fill out the conversion request form and upload screenshots of the SM Gift/eGift Card powered by Pluxee (max 10 codes per day).
  6. Submit the request.
  7. The following will be received:
    • A confirmation email
    • An email indicating the request is being processed
    • A final email once the converted credits have been added to the Pluxee account